Disclosure: My family received a media rate for accommodations and some activities in order to facilitate this review. As always opinions are my own.
When traveling as a family I’ve learned the value of affordable suites, in-resort activities, and a great pool. The Pointe Hilton Squaw Peak Resort in Phoenix Arizona gave me each of these things and more during my family’s Arizona Adventure last month.
2. Water park access is included in the cost of your room. The multiple pools, water slides, and even a lazy river at the Hole-in-the-Wall River Ranch meant that we didn’t have to go anywhere to entertain our kids. Yay! And when we were done with the water, a miniature golf course and basketball and tennis courts were just waiting for us to use them.
While I was very impressed with the affordability of the resort (packages start as low as $134), we did have some issues while we were there. The New Year’s Eve party we attended at the resort was a fantastic idea, but bigger than expected crowds made the idea better than the actual event. The bigger crowds (in town for the Bowl games and winter holidays) also played a part in slow service and harried employees during the weekend. However, to the resort’s credit, they tried to rectify every issue as best as they could. They even offered credits to my family members after receiving their complaints. (And their rooms were not associated with this review at all.) Hotels make mistakes sometimes. It happens. But going above and beyond to rectify their mistakes is the thing that sets apart the the average resorts from the really good ones. Kudos Hilton!